🏗 Changelog

The unsaved changes alert has now been disabled for embedded surveys. However, it functions as intended for survey links!

This adjustment was implemented to prevent potential conflicts with other scripts on your website.

Now you can easily find your question id to use in your logic.

We added JavaScript events that can communicate with your website where the survey widget is embedded. When a survey is completed, the iframe will trigger an event that communicates the completion to your website.

You can use it in code to capture survey completion and send data to third-party tools such as SalesPanel: 


<script>
    /* Add SalesPanel source code here */
</script>

<script>
  window.addEventListener('message', event => {
    try {
      const message = event.data;
      if (message.type === 'ms-survey-completed') {
        const responses = message.data.responses;
        const res = responses.find((response) => response.question_id === "YOUR_QUESTION_ID");
        const customerEmail = res.value;
        $salespanel.push(["set", "identify:email", customerEmail, 'metasurvey']); // here we are sending the event data to SalesPanel
      }
    } catch (error) {
      console.error('An error occurred in event ms-survey-completed:', error);
    }
  });
</script>

Emails are now case-insensitive to prevent bugs caused by capitalization variations.

Resolved a bug with sending webhooks that could have caused issues with survey completion.

This update includes a form to let lifetime customers activate additional codes themselves.
Simply navigate to Manage plans and enter your additional codes into the form.

We've added more image options to the Thank You screen, including the ability to hide the image and use the default one.

If you choose to use a custom image, it will also appear on the Responded error screen (when multiple responses option is off for the survey) by default.

You can now receive email notifications when someone completes your survey. The email notification includes the survey results.

You can find an Email notification option in the Notifications section of your survey.

Get a weekly summary of your survey results delivered straight to your inbox.

You can manage your email preferences easily in the Notifications menu (just click on your username in the top right corner and navigate to the Notifications menu).

We added the ability to manually translate all survey labels. You can now conduct surveys in multiple languages and gain insights from a diverse group of participants.

You can find Translations in the Survey options block.

Whether it's "Agree/Disagree" or "Like/Dislike", you can now customize the “Swipe reply” button labels to fit the tone or language of your survey.

Your surveys received a makeover with fresh, new meta title, meta description, and meta image. This update will help your respondents see link details when you share it on social media.

If your questions included comma, they were split into different columns in the resulting CSV file. Now it's fixed!

We have reduced some of the analytics tools that can be blocked by adblockers.

You can now track your response limit, view your subscription status, update your payment information, pause or resume your subscription, switch to a different plan, and cancel your subscription all in one place.

We've launched a unified PRO plan that gives access to all PRO and PRO+ features. You can become a PRO on a monthly or annual basis.

With the monthly plan, you'll get 1000 responses, and with the annual plan – unlimited responses!

And, to make it even easier for you to try out the PRO plan, we're offering a 14-day free trial

The Free plan is now limited to 10 responses per month and some features locked.

Updated Multiple choices UI.

Now you can send the response data to your endpoints when someone completes a survey.

Add up to 5 endpoints per survey.

You can partner with us to earn a recurring 30% commission every month when you refer a MetaSurvey customer. We provide a 60-day cookie and personal dashboard where you can check stats.

Use the new question type to ask your respondents for email, phone, name, age using an input field with built-in validators.

Available Types:

• Single line
• Multi line
• Number
• Email
• Phone

Now you can use it instead of the Last step comment, or use both!

💡
Click New Question → Select Open Answer → Select Type

You can host surveys on your own domain name. If you have multiple surveys for different companies, you can set up domain for each one! ✨

Add additional GET parameters to your survey URL to track the survey campaign or see who completed the survey.

Use cases:

Tracking UTMs
https://public.getmetasurvey.com/survey/62640bed1a3ba400127faff9?utm_medium=email

Detecting the user passed your survey
https://public.getmetasurvey.com/survey/62640bed1a3ba400127faff9?uid=79350&sid=2

How to find parameters in Analytics:

Once the survey is completed all parameters are saved as well.

You can find them by clicking the Export data button in the “Analytics” or “Comments” tabs:
You will receive a CSV file with detailed results for each response that includes URL parameters.

Generate a QR code for your survey. You can spotlight your brand by adding your logo in the center of the QR.

Now you can embed the survey on your site.

• Present your survey as part of your site. You can set the frame size that best suits your blocks' structure.
• Show a full-page survey as the standard page of your site.
• Put a button that pops up the survey once users hit this.
  You can pin the button on the screen, put it between other blocks, or insert it as part of the text content. We added many options to configure your button style.

Now you can select a custom background color for your survey, and all survey UI elements will automatically adapt to this color (dark or light theme).